With more than 200 million members, Citibank is a well-known international financial services provider that provides low-rate balance transfers, cash back, and a variety of travel-related credit cards. Citibank provides Citibank credit card that may help you with a variety of expenses, from paying off a big debt to paying for your daily Starbucks order to a trip to the Maldives.
You should normally hear back from Citi shortly after applying for a card, if not immediately. This isn’t always the case, though. The credit card issuer might need to consider fresh applications for extended periods in certain circumstances. Rest assured, though, that this does not always imply that the application was turned down.
However, it’s not a bad idea to follow up if you’re still waiting for an answer. You may receive real-time information on the progress of your application by knowing how to check it. Thus, don’t worry if your card hasn’t been approved yet; here’s what you should do.
How To Check Citibank Credit Card Application Status Online?
With the application reference number and cell phone number, Citibank offers its credit card applicants an extremely simple method to check the progress of their credit card application online. Simply follow the procedures listed below to find out the status of your application in a matter of seconds:
Status of Citibank Credit Cards Including Reference Numbers
You may check the status of your Citibank Credit Card application using your application number and registered mobile number by following the instructions listed below. Citibank has a separate page specifically designed for this purpose.
- Step 1: Visit the official Citibank website and choose “credit cards.”
- Step 2: Select “track application status” from the drop-down menu.
- Step 3: You’ll be sent to a different website.
- Step 4: Enter your cell phone number and application reference number.
- Step 5: Select “Submit.”
If you have entered the information correctly, the status of your application will appear on your screen in a few seconds. However, if you supplied incorrect information, all you will see is a notice stating, “No Records Found.”
How to check Citibank credit card application status offline
Customers of Citibank can also check the progress of their credit card applications offline by calling customer service or going to the closest bank location.
1. By Making a Customer Service Call
To find out the status of your credit card application, call Citibank Credit Card customer service at 1860-210-2484, a toll-free number that is open 24/7. Ask them about the status of your application over the phone. Your date of birth, PAN card number, application number, and other information may be requested; if you give it to them, they may quickly ascertain the status of your Citibank credit card. It’s perhaps among the simplest methods for finding out how a credit card application is progressing.
2. Through Going to The Branch
You may easily check the status of your Citibank credit card by visiting the branch that is closest to you if the aforementioned options aren’t working for you. Simply go to the branch and ask the staff to assist you in finding out the status of your credit card application. Give them all the information they have requested and then give it some time. Very soon after this, you will receive information on the status of your credit card application.
Application status for Citi Credit Card
The many application statuses that might appear on your screen when you check for it are listed below. To learn the meaning of each status, carefully read the points listed below:
- On-hold: The on-hold status indicates that the bank has placed a hold on your application because of missing information, problems with the verification procedure, etc.
- If you choose to proceed with the application review procedure, the bank will ask you to submit the necessary data or paperwork.
- In progress: The term “in progress” denotes a situation where your credit card application is still being processed by the bank.
- Approved: When the bank accepts your credit card application, your application is marked as approved.
- Disapproved: When a bank rejects your application for any number of reasons, such as not meeting eligibility requirements or submitting the incorrect paperwork, it reflects the disapproved status.
- No information was located: If you enter the incorrect application reference number in the box that has to be filled out in order to track the details, you may receive an error message and the status “no record found.”
- Dispatched: If your credit card application is approved, you will receive a notification on your registered phone about the issue of your Citi credit card and the specifics of your cargo tracking.
How to Check the Status of Your Citi Credit Card Application
Follow-ups on applications should be done promptly in order to keep informed. Fortunately, using the following ways to verify the health of your application is simple.
If you would want to follow the progress of your application online, go to the Citi website’s ‘Check Your Application Status’ page. You may access your application by just entering your application ID and ZIP code.
1-800-745-1534 is the customer support number that you may reach via phone. Keep your application reference number handy; it may be found in the email you got after submitting your application.
Alternatively, you may visit the bank and ask for a status update if you applied at a Citibank office.
Conclusion:
Delays in processing Citi credit card applications do not always mean that they will be denied. You should verify the status of your application via phone, internet, or in person. It might soothe your mind and simplify the application process to know where you stand.
Check Other Bank Credit Card Status
FAQs:
Q1. How much time does it take a bank to handle my application for a credit card?
Ans: Typically, the application processing procedure takes 7–10 business days. If your documentation is not available or the bank wants to put your application on hold for internal reasons, it might take longer.
Q2. The status of my application is “No Records Found.” What does this signify?
Ans: This occurs when you input a cellphone number that differs from the one you provided when submitting the application, the incorrect application or reference ID, or both. Additionally, as the bank will need some time to update your new application in their system, you should wait at least 24 hours before checking the progress.