How To Block/Replace RBL Bank Credit Card

In today’s digital world, credit cards have become an essential part of our lives. After all, they offer convenience, security, and the power to make purchases with ease. However, credit cards can sometimes become a source of stress. Well, you’re reading it right! It is when they are lost or stolen. In such situations, it is crucial to know the steps to block and replace your RBL credit card immediately to prevent any unauthorised transactions. 

As an RBL Bank customer, you might question yourself- what to do next? And, if you think this can happen to you, this article is written for you. 

When Should You Block Your Credit Card?

Blocking your credit card is an important step to take in certain situations. This way, you protect your money. Here are some instances when you should consider blocking your RBL Bank credit card:

• Loss of Card: If you have lost your credit card and cannot find it, it’s best to block it immediately to prevent misuse.
• Theft: If your credit card has been stolen, blocking it will ensure that the thief cannot make any transactions.
• Unauthorised Transactions: If you see any unknown transactions on your credit card statement, the next right step is to block your card.
• Compromised Details: If your credit card details have been compromised, such as through phishing or data breaches, blocking the card can protect you from potential fraud.

Ways to Block Your RBL Bank Credit Card

Blocking your RBL Bank credit card can be done through multiple methods. Here are the simple steps for each method:

1. Through Internet Banking

RBL Bank provides an easy way to block your credit card through Internet Banking. Here are the steps to follow:

• Visit the RBL Bank website and log in to your Internet Banking account using your credentials.
• Once logged in, go to the ‘Card Services’ section.
• Choose the ‘Block My Card’ option from the list of services.
• Select the credit card you want to block from the list of cards linked to your account.
• Follow the on-screen instructions to confirm the blocking of your card. You might need to feed in additional verification details.
• Once the card is blocked, you will receive a confirmation message on your registered mobile number and email.

2. Through Mobile Banking

If you prefer using your mobile device, you can block your RBL Bank credit card through the mobile banking app. Here are the steps:

• Launch the app on your mobile device and log in with your credentials.
• Go to the ‘Card Services’ section within the app.
• Choose the ‘Block My Card’ option.
• Select the credit card you wish to block.
• Follow the prompts to confirm the blocking of your card.
• You will receive a confirmation message on your registered mobile number and email once the card is blocked.

3. Through Customer Care

You can also block your RBL Bank credit card by contacting customer care. Follow these steps:

• Dial the RBL Bank customer care number at 022-62327777.
• Provide the necessary details to verify your identity, such as your card number, date of birth, and registered mobile number.
• Inform the customer care executive about your lost or stolen card and request for it to be blocked.
• You will receive a confirmation message on your registered mobile number and email once the card is blocked.

4. Through Visiting the Bank

If you prefer in-person assistance, you can visit the nearest RBL Bank branch to block your credit card. Here are the steps:

• Go to the nearest RBL Bank branch.
• Inform the bank executive about your lost or stolen card and request to block it.
• Provide the required details, such as your card number, account information, and identification proof.
• The bank executive will process your request, and you will receive a confirmation message on your registered mobile number and email once the card is blocked.

Reporting the Loss or Theft of Your RBL Bank Credit Card

Reporting the loss or theft of your credit card to RBL Bank is necessary to prevent suspicious transactions and to begin the process of blocking and replacing your card. 

Here are the steps to follow:

1. Immediately call the RBL Bank customer care number at 022-62327777.
2. Provide the necessary details to verify your identity, such as your card number, date of birth, and registered mobile number.
3. Inform the customer care executive about the loss or theft of your card.
4. Request the executive to block your card to prevent any unauthorised transactions.
5. You will receive a confirmation message on your registered mobile number and email once the card is blocked.
6. In case of theft, it is advisable to file a police report and keep a copy for your records and future reference.

How to Replace Your RBL Bank Credit Card

Lastly, replacing your RBL Bank credit card is not challenging as well Here are the easy steps for two different methods:

1. By Customer Care

• Dial the RBL Bank customer care number at 022-62327777.
• Provide the necessary details to verify your identity, such as your card number, date of birth, and registered mobile number.
• Inform the customer care executive that you need a replacement for your blocked card.
• Confirm or update your mailing address where the replacement card should be sent.
• The executive will process your request, and you will receive a confirmation message on your registered mobile number and email.
• The replacement card will be dispatched to your registered address within a few working days.

2. By Mail

• Write a letter requesting a replacement for your blocked credit card. Include your card number, account details, registered mobile number, and mailing address.
• Include a copy of your identification proof for verification.
• Send the written request and identification proof to the following address:

RBL Bank Card Services

One Indiabulls Centre, Tower 2B, 6th Floor,

Senapati Bapat Marg, Lower Parel (West),

Mumbai – 400013

• Once your request is received and processed, you will receive a confirmation message on your registered mobile number and email.
• The replacement card will be dispatched to your registered address within a few working days.

Conclusion:

Overall, knowing how to block and replace your credit card is essential for protecting your finances and ensuring uninterrupted service. By following the steps outlined in this article, you can quickly and efficiently manage the situation if your card is lost or stolen. 

For any help, you can always reach out to RBL Bank customer care at 022-62327777 or email [email protected] .