RBL Bank is dedicated to providing exceptional service to its customers. That is why it offers a range of contact options for queries and support related to their RBL credit cards. Whether you prefer phone calls, emails, or digital communication, RBL Bank ensures you have access to assistance whenever needed.
Wait, are you not aware of RBL bank credit card customer care numbers/email IDs? If yes, this guide will help you reach RBL Bank for your credit card needs.
RBL Bank Credit Card Customer Care Numbers
In case you face any troubles regarding your credit card, the best you can do is to call the customer service department of RBL Bank. Here are the helpline numbers that the bank offers to the customers.
- General Credit Card Helpline: +91 22 6232 7777
- SuperCard Helpline: +91 22 7119 0900
- Banking Helpline: +91 22 6115 6300
- Administrative Office: +91 231 2650981
- Registered Office: +91 231 6650214
- Corporate Office: +91 22 4302 0600
Email Support for Credit Card Queries
It is possible that you are not comfortable with calls. In such a scenario, you can write down an email and send it to these email IDs.
- Credit Card Queries: [email protected]
- SuperCard Queries: [email protected]
- Banking Queries: [email protected]
Investor Grievance Redressal
For grievances or issues that require escalation, customers and investors can contact the Company Secretary and Compliance Officer or the Registrar and Transfer Agent:
1. Company Secretary and Compliance Officer
Address: One World Center, Tower 2B, 6th Floor, 841 Senapati Bapat Marg, Lower Parel (West), Mumbai 400013, India
Email: [email protected] Contact Number: +91 22 4302 0600
Fax: +91 22 4032 0520
2. Registrar and Transfer Agent
Address: Link Intime India Pvt. Ltd., C101, 247 Park, L.BS. Marg, Vikhroli(W), Mumbai 400 083, India
Email: [email protected] Contact Number: +91 22 4918 6000
Fax: +91 22 4918 6060
3. Fraud and Vigilance Reporting
If you notice fraudulent activity or need to report anything suspicious, you can contact the bank’s Fraud and Vigilance department:
Contact Number: +91 22 6115 6300
Email: [email protected]
Office Addresses
1. Corporate Office
Address: One World Center, Tower 2B, 6th Floor, 841 Senapati Bapat Marg, Lower Parel (West), Mumbai 400013, India
Contact Number: +91 22 4302 0600
Fax: +91 22 4032 0520
2. Administrative Office
Address: Mahavir, Shri Shahu Market Yard, Kolhapur 416005, Maharashtra, India
Contact Number: +91 231 2650981
Fax: +91 231 2657386
3. Registered Office
Address: 1st Lane, Shahupuri, Kolhapur 416001, Maharashtra, India
Contact Number: +91 231 6650214
Fax: +91 231 2657386
Is that all? No, RBL bank has alternative contact options to meet every customer’s demand.
Alternative Contact Methods
Here are some other alternatives for RBL customers:
1. SMS Banking
RBL Bank provides SMS banking services for quick queries. Send the following keywords to +91 9223366333:
- Register: REG C (Customer ID)
- Deregister: DEREG C
- Change Primary Account: SET C A (Customer ID and Account Number)
- Temporary Block Card: TBLOCK CRD (Last 4 digits of card)
- Unblock Card: UNBLOCK CRD
- Permanent Block Card: BLOCK CRD
- Help: HELP
2. USSD Banking
Dial the following USSD codes from your registered mobile number:
- Start Menu: *99*79#
- Balance Enquiry: *99*79*1#
- Mini Statement: *99*79*2#
- Fund Transfer: *99*79*4#
- Change MPIN: *99*79*7#
3. WhatsApp Banking
RBL Bank also supports queries through WhatsApp. Send “hi RBL” to 8433598888 to access services like:
- Account balance inquiry
- Last 5 transactions
- Account statement
- Credit card available limit
- Credit card offers
- Apply for a credit card
4. Digital Assistant RBL Cares
RBL Bank offers a digital assistant service, “RBL Cares,” for real-time support. Follow these steps:
- Visit https://www.rblbank.com.
- Click on “RBL Cares” at the bottom right corner.
- Select “Credit Card Services.”
- Choose the relevant option to start a chat.
By using these credit card customer care numbers/email IDs, RBL Bank ensures you receive the support you need efficiently and effectively.
FAQs:
Q1. Does RBL Bank have a toll-free number?
Yes, call 022 6115 6300.
Q2. Can I contact customer care on weekends?
Yes, RBL Bank’s customer service is available 24/7, including weekends.
Q3. How do I block my credit card if it’s lost or stolen?
Contact customer care immediately at the toll-free number to block your card.
Q4. How can I report fraudulent activity?
Report any fraudulent activity by calling +91 22 6115 6300 or emailing [email protected].
Q5. Can I get help if a transaction amount is debited twice?
Yes, contact customer care for assistance.
Q6. How can I know the cash limit of my RBL Credit Card?
Call customer care to inquire about your card’s cash limit.