How To Replace And Block ICICI Credit Card?

Effective management of your ICICI Bank credit card includes knowing how to block it in case of loss or theft. In this article you’ll read how to block icici credit card and apply replacement of your card. 

This guide outlines the steps and options available for both procedures.

How to Block ICICI Credit Card

Blocking your ICICI Bank credit card can be done through several convenient methods. Here are the detailed steps for each method:

#1. Via Net Banking

Blocking your credit card using ICICI Bank’s net banking service is quick and straightforward. Follow these steps:

1. Login: Visit the ICICI Bank website and log in to your net banking account.
2. Navigate: Go to the credit card section and select the ‘Block Credit Card’ option.
3. Confirmation: Confirm the action, and you will receive a notification confirming the card has been blocked.

#2. Via Mobile Application

You can also block your card using the ICICI mobile banking app. Here’s how:

1. Open App: Download and open the ICICI mobile app.
2. Login: Login to your account.
3. Card Services: Navigate to ‘Services’ and then ‘Card Services.’
4. Block Card: Select ‘Block Credit Card,’ choose the card you wish to block, and specify the reason.

#3. Via Phone Banking

For those who prefer phone banking, ICICI Bank provides a toll-free customer care number. Here’s the process:

1. Call: Dial 1860-120-7777.
2. Authenticate: Validate your identity using your Telephone Identification Number (TIN).
3. Block Card: Follow the IVR instructions to block your card.

#4. Visiting an ICICI Bank Branch

You can also block your credit card by visiting the nearest ICICI Bank branch:

1. Visit Branch: Go to the nearest ICICI Bank branch.
2. Request Form: Request and fill out the credit card block application form.
3. Submit: Submit the form to block your card.

How to Apply for a Replacement Credit Card

If your ICICI Bank credit card is lost or damaged, applying for a replacement is easy. Here are the available methods:

1. Via Net Banking

Requesting a replacement through net banking involves the following steps:

1. Log in: Access your net banking account via the ICICI Bank website.
2. Service Request: Go to ‘Customer Service’ and select ‘Request Service.’
3. Card Replacement: Choose ‘Credit Card Replacement’ and follow the instructions to complete the request.

2. Via Mobile Application

You can also request a replacement through the ICICI mobile app:

1. Open App: Log in to your account on the ICICI mobile app.
2. Service Request: Navigate to ‘Services’ and select ‘Request Service.’
3. Replacement: Follow the prompts to apply for a credit card replacement.

3. Via Phone Banking

To request a replacement via phone banking:

1. Call: Contact the ICICI Bank customer care at 1860-120-7777.
2. Authenticate: Verify your identity using your TIN.
3. Request: Follow the IVR instructions to request a credit card replacement.

4. Visiting an ICICI Bank Branch

You can also visit the nearest ICICI Bank branch to request a replacement:

1. Visit Branch: Go to the nearest ICICI Bank branch.
2. Request Form: Fill out the card replacement request form.
3. Submit: Submit the form to initiate the replacement process.

Fees and Delivery

ICICI Bank charges a nominal fee of Rs. 100 for credit card replacement. The new card will be sent to your registered address within a few business days. You can track the status of your replacement request through net banking, mobile banking, or by calling customer care.

FAQs