ICICI Credit Card Customer Care Number: Toll Free Number & Email ID

We all know that customer care service holds great importance for any business. After all, it ensures customer satisfaction and loyalty. The same holds for banks, where customer service is key for addressing various queries and concerns. 

ICICI Bank is also known for its efficient customer care services, providing support to its customers promptly and effectively. It is because we all acknowledge the fact that bank customers often require assistance with their credit cards, and while many are aware of the existence of customer care services, they may not know the correct contact numbers or email addresses. 

If you find yourself in a similar situation, this article will guide you. Here you’ll find information related to credit card customer care number/email id. 

ICICI Credit Card Customer Care Numbers

ICICI Bank offers multiple customer care numbers to address different types of queries. Whether you have a question about your credit card statement, need help with a transaction, or have a complaint, the bank’s customer care team is ready to assist.

1. Domestic Customer Care Number

For queries within India, you can contact ICICI Bank’s customer care at their toll-free number. This number is available 24/7, ensuring that you can get help at any time, day or night. The toll-free customer care number for ICICI Bank credit cards is 1800 102 4242. By calling this number, you can get assistance with a wide range of issues, including credit card activation, billing inquiries, and more.

2. International Customer Care Number

If you are an ICICI Bank customer residing outside India, you can still get help with your credit card issues. The bank provides a dedicated international customer care number to ensure that you can reach out for assistance regardless of your location. The international customer care number for ICICI Bank credit cards is +91 40 7140 3333. This number is available 24/7, providing support to customers around the globe.

3. ICICI Credit Card Email Support

In addition to phone support, ICICI Bank also offers email support for credit card-related queries. This option is particularly useful if you prefer written communication or need to provide detailed information about your issue.

4. General Inquiries

For general inquiries related to your ICICI Bank credit card, you can send an email to [email protected]. Make sure to include your credit card number and a detailed description of your issue to help the customer care team address your query more efficiently. Be cautious not to share sensitive information such as your PIN or password in the email.

5. Specific Credit Card Queries

If your query is specific to your credit card and requires detailed assistance, you can reach out to the ICICI Bank credit card division at [email protected]. This email address is dedicated to handling credit card-related issues and ensures that your query reaches the appropriate department quickly.

Contacting ICICI Bank via Social Media

ICICI Bank is also active on various social media platforms, providing another avenue for customers to reach out for assistance. You can connect with ICICI Bank on platforms such as Twitter and Facebook. These platforms are particularly useful for quick queries and getting updates on bank services.

A. Twitter Support

You can tweet your query to @ICICIBank_Care, the official customer care handle of ICICI Bank on Twitter. This platform allows you to get quick responses to your questions and stay updated on the latest news and services from the bank.

B. Facebook Support

ICICI Bank also offers support through its official Facebook page. You can send a message to the bank’s Facebook page with your query, and the customer care team will respond to you promptly. This platform is useful for more detailed inquiries that may not fit within the character limit of a tweet.

ICICI Bank Branch Support

For customers who prefer face-to-face interactions, visiting an ICICI Bank branch is a great option. You can find the nearest ICICI Bank branch using the bank’s official website or mobile app. At the branch, you can speak directly with a customer service representative who can assist you with your credit card-related issues.

Resolving Credit Card Issues Through the ICICI Bank Website

The ICICI Bank website offers a comprehensive support section where you can find answers to frequently asked questions and solutions to common issues. The website also provides various forms that you can fill out to report issues or request services related to your credit card.

A. Online Service Request

If you need to request a specific service or report an issue with your credit card, you can use the online service request form available on the ICICI Bank website. This form allows you to provide detailed information about your request, ensuring that the customer care team can assist you effectively.

B. FAQs and Self-Help Resources

The ICICI Bank website also features a detailed FAQ section covering a wide range of topics related to credit cards. This section provides answers to common questions and solutions to common problems, helping you resolve issues on your own without needing to contact customer care.

Final Words

Effective customer care is essential for maintaining a positive relationship between a bank and its customers. ICICI Bank understands this and offers multiple ways for customers to reach out for assistance with their credit card-related queries. 

Whether you prefer to contact customer care by phone, email, social media, or in person, ICICI Bank credit card customer care number/email id has made it easy for you to get the help you need. 

By knowing the correct contact numbers and email addresses, you can ensure that your queries are addressed promptly and efficiently, allowing you to enjoy a seamless banking experience.

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