How To Block/Close Yes Bank Credit Card?

YES Bank is among the top financial institutions in India. It offers a variety of services to its customers, and the most looked-after services are credit cards. You might have heard of some of YES banks’ credit cards like YES Prosperity Edge Credit Card and YES FIRST Preferred Credit Card. Basically, each credit card comes with its own set of benefits. However, emergency situations can arise anytime. In such circumstances, knowing how to block and replace credit cards is a must. 

Wait, you aren’t aware of how to block or replace your YES Bank credit card? If so, this article will guide you through it. 

Immediate Steps to Take When Your Yes Bank Credit Card is Lost

#1. Contact Yes Bank Customer Care

The first thing you should do if you realise your Yes Bank credit card is missing is to contact Yes Bank’s customer care. They are available 24/7 and can immediately block your card to prevent any unauthorised usage.

1. Dial the Customer Care Number: Call Yes Bank’s customer care number at 1800 1200 from your registered mobile number.
2. Follow the IVR Instructions: Select the option to report a lost or stolen card. This will connect you to a customer care representative who will assist you.
3. Verify Your Identity: Be prepared to verify your identity by providing details such as your card number, account details, or personal information.
4. Request Card Blocking: Once your identity is confirmed, request the representative to block your card immediately.

#2. Use the Yes Bank Mobile App

If calling customer care is not an option, you can also block your Yes Bank credit card using the Yes Bank mobile app. This method is quick and convenient.

1. Log In to the App: Open the Yes Bank mobile app and log in with your credentials.
2. Navigate to Credit Card Services: Go to the ‘Credit Card’ section and select ‘Manage Cards.’
3. Select Your Card: Choose the card you want to block.
4. Block the Card: Select the option to block the card and confirm your action.

#3. Use Internet Banking

Yes Bank’s internet banking service also allows you to block your credit card online. This can be done from your computer or any device with internet access.

1. Log In to Internet Banking: Visit the Yes Bank website and log in to your Internet banking account.
2. Access Credit Card Services: Navigate to the ‘Credit Card’ section and select ‘Manage Cards.’
3. Block Your Card: Select the card you want to block and confirm the blocking request.

Requesting a Replacement Card

Once your card is blocked, the next step is to request a replacement. Yes Bank makes this process simple through multiple channels.

#1. Through Customer Care

1. Inform the Representative: When you call to block your card, inform the customer care representative that you also need a replacement card.
2. Provide Necessary Details: Confirm your mailing address and any other details required to process the replacement.
3. Confirm the Request: The representative will confirm your request and inform you of the expected delivery time.

#2. Using the Mobile App

1. Log In to the App: Access the Yes Bank mobile app with your credentials.
2. Request Replacement: Navigate to the ‘Credit Card’ section, select ‘Manage Cards,’ and then choose ‘Request Replacement Card.’
3. Confirm Your Details: Ensure your mailing address and other details are correct.
4. Submit the Request: Confirm and submit your replacement card request.

#3. Via Internet Banking

1. Log In Online: Access your Yes Bank internet banking account.
2. Navigate to Card Services: Go to the ‘Credit Card’ section and select ‘Manage Cards.’
3. Request a New Card: Choose ‘Request Replacement Card’ and confirm your details.
4. Submit Your Request: Complete and submit the request form.

Tracking Your Replacement Card

After you’ve requested a replacement card, you can track its status through various means.

1. Customer Care

You can call Yes Bank’s customer care to get updates on the status of your replacement card. Provide your requested reference number for quick assistance.

2. Mobile App

Log in to the Yes Bank mobile app and check the status under the ‘Credit Card’ section. Look for ‘Track Card Delivery’ to see the current status.

3. Internet Banking

Log in to Yes Bank’s internet banking platform and navigate to the ‘Credit Card’ section. Under ‘Manage Cards,’ select ‘Track Card Delivery’ to view the status.

Temporary Solutions While Waiting for Your Replacement Card

1. Digital Card Usage

While waiting for your physical replacement card, Yes Bank may offer a temporary digital card. This can be used for online transactions until your new card arrives.

1. Check Availability: Contact customer care or check the mobile app to see if a digital card is available.
2. Activate Digital Card: Follow the instructions to activate your temporary digital card.
3. Use for Transactions: Use the digital card details for online purchases.

2. Emergency Cash Advance

If you need cash while waiting for your replacement card, Yes Bank might provide an emergency cash advance service. Contact customer care for more details and to arrange this service if necessary.

How To Unblock Your YES Bank Credit Card?

Being a YES bank credit card user, you should know that there are multiple ways through which you can unblock your credit card. Let’s get into each one by one below. 

1. With The Help Of Customer Care

• Call YES bank’s customer care at their toll-free number. 
• Explain to them that your credit card is blocked. 
• They will ask for your card details. 
• After verification, they will let you know the further process. 

2. Visit The Branch

• You can visit the nearest branch. 
• Speak with a representative and talk to them about your card being blocked. 
• They will guide you regarding how to get your card unblocked. 

3. Through Net Banking

• You can also try logging in to your net banking account. 
• Go to the credit card section. Find the blocked card and follow the instructions to unblock it. 
• However, this option is not available for everyone. Those who are getting this option can only do it. Similarly, you can use the mobile banking app of YES Bank. 

Final Words

Overall, YES bank assures every credit card holder to spend their lives with ease. That is why they offer multiple ways through which customers or credit card holders can block their cards when needed. Along with that, it’s easy to file a request for card replacement as well. The best part is YES bank credit card holders can track the replacement status. Lastly, knowing the unblocking process is crucial too.

Hope this article helped you with the process of how to block and replace your credit card. 

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