How To Block/Close & Replace Standard Chartered Credit Card?

Credit cards are an essential part of our daily lives. Undoubtedly, these cards give us convenience and security. However, losing a credit card or suspecting it has been compromised can be a stressful experience. In such situations, it’s important to act quickly to protect your finances. 

Standard Chartered bank provides simple procedures for blocking and replacing your credit card to ensure financial safety. Thus, if you want to know how to block/replace your credit card, keep reading.

How to Block Your Standard Chartered Credit Card

There are multiple ways to do so. Each way is thoughtfully created so that customers stay stress-free. 

#1. Using Online Banking

Blocking your credit card online is one of the quickest and most convenient methods. Here’s how to do it:

1. Log In: Visit the Standard Chartered online banking portal and log in using your credentials.
2. Navigate to Credit Cards: Go to the credit card section in the main menu.
3. Select Block Card: Choose the card you want to block and select the ‘Block Card’ option.
4. Confirm Block: Follow the prompts to confirm the action. Your card will be blocked immediately.

#2. Using the Mobile Banking App

If you prefer using your mobile device, you can also block your credit card through the Standard Chartered mobile banking app:

1. Open the App: Launch the Standard Chartered mobile banking app and log in.
2. Access Credit Card Section: Tap on the credit card section.
3. Block Card: Select the card you need to block and tap on the ‘Block Card’ option.
4. Confirmation: Confirm your choice and your card will be blocked instantly.

#3. Calling Customer Service

For those who prefer speaking to a representative, you can block your card by calling Standard Chartered’s customer service:

1. Dial the Helpline: Call the Standard Chartered customer service helpline.
2. Verify Your Identity: Provide the necessary information to verify your identity.
3. Request to Block Card: Inform the representative that you want to block your credit card.
4. Confirmation: The representative will block your card immediately and confirm the action.

How to Replace Your Standard Chartered Credit Card

If you want to replace your credit card, these ways will help you. 

1. Applying for a Replacement Online

Once your card is blocked, you can request a replacement online:

1. Log In: Access the Standard Chartered online banking portal and log in.
2. Navigate to Credit Cards: Go to the credit card section.
3. Request Replacement: Select the option to request a replacement card.
4. Provide Details: Fill in the required information and submit your request.

2. Using the Mobile Banking App

You can also apply for a replacement card via the mobile banking app:

1. Open the App: Launch the Standard Chartered mobile banking app and log in.
2. Access Credit Card Section: Navigate to the credit card section.
3. Request Replacement: Select the ‘Request Replacement Card’ option.
4. Submit Details: Enter the necessary details and confirm your request.

3. Visiting a Branch

If you prefer a face-to-face interaction, visit a Standard Chartered branch:

1. Locate a Branch: Find your nearest Standard Chartered branch.
2. Bring Identification: Carry a valid ID and any other required documents.
3. Request Replacement: Speak to a bank representative and request a replacement card.
4. Submit Documentation: Provide the necessary information and complete any required forms.

Timeline and Costs

Credit card holders often want to know the timeline and costs in such circumstances. So, here you go with some needed information. 

1. Replacement Card Delivery

The delivery time for your replacement card may vary:

1. Local Deliveries: Replacement cards are delivered within 5-7 business days for local addresses.
2. International Deliveries: For international addresses, it may take longer, usually around 10-15 business days.

2. Associated Costs

There may be fees associated with replacing your credit card:

1. Standard Fees: A standard replacement fee may be charged, which varies by region.
2. Express Delivery: If you opt for express delivery, additional charges may apply.

Bottom Line

Blocking and replacing your Standard Chartered credit card is a simple process, whether you choose to do it online, via the mobile app, or by visiting a branch. In this situation, acting swiftly can protect you from potential fraud and ensure you have a new card ready for use as soon as possible. By understanding the steps and options available, you can handle this situation with confidence and minimal stress. Hope this article helped you with the process of how to block/replace your credit card. 

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