How to Block/Replace HSBC Bank Credit Card?

Srishti Tiwari

Author : Srishti Tiwari

Fact Checker : Kushal Arora

Author : Srishti Tiwari

Fact Checker : Kushal Arora

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Disclosure: Our website promotes credit card services offered by various banks in India. We are not affiliated with or endorsed by any banks. We receive commissions for referrals. We are committed to your privacy and security, and we do not engage in phishing or fraudulent activities. Please verify all terms and conditions with the respective banks before applying for any credit card. Use the information provided here responsibly and make informed decisions.

HSBC Bank offers convenient and secure options to block your credit card hassle-free, safeguarding you from potential fraud if your card is lost or stolen. With a variety of methods available, you can easily initiate the blocking process for your HSBC credit card. This proactive measure not only safeguards your financial security but also offers peace of mind.

Whether you prefer to use NetBanking, the mobile banking app, phone banking services, or visit a nearby HSBC branch, you have multiple effective ways to block your card and prevent unauthorized transactions promptly. This commitment to customer security underscores HSBC’s dedication to providing reliable and accessible banking services.

Ways to Block Your HSBC Bank Credit Card

Customers benefit from the convenience of swiftly blocking their credit cards through the multiple methods offered by HSBC Bank. In the unfortunate event of a lost or stolen credit card, prompt action is crucial to prevent unauthorized use. HSBC provides a range of effective methods to quickly block your card:

  1. Through NetBanking
  2. Via the mobile application
  3. Using Phone Banking services
  4. By visiting a nearby HSBC Bank branch

These methods ensure that you can quickly safeguard your finances and prevent any unauthorized transactions on your credit card. By promptly blocking your card through these channels, HSBC prioritizes security and customer satisfaction in managing credit card security issues.

1. Block your Credit Card with NetBanking:

Blocking your credit card through Internet banking is both convenient and straightforward. Begin by visiting the official HSBC website and logging into your internet banking account using your unique user ID and password.

Once logged in, navigate to the section dedicated to card management or security settings. Here, you can select the option to block your credit card and provide a brief explanation for the action. After confirming your request, you’ll receive a notification on your screen confirming that your credit card has been successfully blocked, ensuring the security of your finances.

2. Block your Credit Card with a Mobile Application:

To block your credit card using the HSBC mobile banking app, start by downloading the app. Log in with your internet banking user ID and password. Navigate to the card block services section, select your credit card, and provide a reason for blocking it. After confirming your request, you’ll receive a pop-up message on your device confirming that your credit card has been successfully blocked.

3. Block your Credit Card with Phone Banking:

Customers can rely on HSBC Bank’s phone banking service to handle various credit card-related inquiries and issues promptly. In the event that a cardholder misplaces their card, they can swiftly initiate a block using the phone banking option. Simply dial the toll-free numbers 1800-2670-3456 or 1800-121-2208 to connect with HSBC’s customer service.

Follow the automated instructions provided by the Interactive Voice Response (IVR) system to efficiently block your credit card and prevent unauthorized transactions. This service ensures quick resolution and peace of mind for HSBC customers dealing with card security concerns.

4. Block your Credit Card with HSBC Bank Branch:

Customers have the option to block their credit cards by visiting an HSBC bank branch. Upon arrival, approach the counter to obtain a card blocking form, which you’ll need to fill out completely. Once the form is filled, submit it to the bank representative.

Shortly after, you’ll receive a confirmation message on your registered mobile number, ensuring that your credit card has been successfully blocked for security purposes. This straightforward process guarantees swift action in safeguarding your financial assets.

How to submit the request for HSBC Credit Card replacement?

HSBC Bank offers complimentary credit card replacement services in case your card is lost. You can request a replacement through multiple convenient channels: via netbanking, phone banking, or by visiting your nearest HSBC bank branch. 

Once you’ve submitted your replacement request, you can easily track its progress through netbanking, phone banking, or by visiting the bank in person. This ensures transparency and ease of monitoring throughout the process, ensuring you stay informed about the status of your new credit card.

Conclusion

Managing your HSBC Bank credit card has never been easier with the array of options provided for blocking and replacing your card. Whether through NetBanking, the mobile app, Phone Banking, or visiting a branch, HSBC ensures swift and secure handling of lost or stolen cards. 

With complimentary replacement services available via multiple channels and seamless tracking capabilities, HSBC prioritizes customer convenience and security, offering peace of mind in safeguarding your financial transactions.

FAQs

Q1. How can I request a new credit card?

Ans: To request a replacement credit card, you have several convenient options available through HSBC Bank. Use net banking, the mobile banking app, or visit a nearby HSBC bank branch to initiate your request. 

Q2. Is there a charge for replacing a card?

Ans: Yes, HSBC Bank does apply a nominal charge of Rs. 100 for card replacement services.

Q3. What is HSBC Bank’s toll-free customer service hotline number?

Ans: HSBC Bank provides a toll-free customer service hotline at 1800-2670-3456 or 800-121-2208. You can reach out to this dedicated number for assistance with any banking-related queries.

Q4. Is it possible for me to temporarily disable my credit card with HSBC Bank?

Ans: Yes. You have the option to temporarily block your credit card by logging into your netbanking account and selecting the ‘manage card’ section. This feature allows you to quickly and securely disable your card if needed, providing peace of mind against unauthorized use

Q5.Can I activate my replacement credit card on my mobile phone?

Ans: Yes. It is possible to activate your HSBC replacement credit card on your mobile through the HSBC India app

Q6. Do I need to enable online, contactless, and international transactions on my renewal/new/upgraded/replacement credit card to use it for these types of transactions?

Ans: Once you activate your credit card, all transaction limits for online purchases, contactless payments, and international transactions will automatically be enabled. You won’t need to separately enable these features; they are ready for use as soon as your card is activated. This streamlined process ensures convenience and immediate access to your card’s full capabilities for various types of transactions.

Srishti Tiwari
Srishti Tiwari

Srishti Tiwari is a seasoned finance expert with a deep passion for credit card strategy and personal finance management. Over the years, she has honed her expertise in deciphering the complexities of credit card offerings, helping individuals unlock the full potential of their financial choices. Read More...