As we all are aware of the importance of credit cards in this fast-paced world. Whether you’re a protracted-time Bank of Baroda credit card holder or considering making use of for one, understanding the way to attain customer support is crucial.
This article will go over all of the ways you may contact Bank of Baroda credit card customer care, ensuring you have the information you need at your fingertips. Additionally, if you’re exploring different options, this link will guide you through a variety of Bank of Baroda Credit Cards available, so you can find the one that suits your needs.
24/7 Customer Helpline Numbers
Bank of Baroda understands that financial concerns do not always arise during business working hours. That’s why they provide round-the-clock customer care through their phone numbers. Here are the crucial numbers to remember:
- For all customers: 1800-2584455 or 1800-1024455
- For NRI customers: (+91)-7949044100
These toll-free numbers (besides for the NRI line) are to be had 24/7, permitting you to seek assistance every time you want it, be it day or night time.
Missed Call Services
Bank of Baroda provides easy-to-use phone services for prompt records retrieval.
- Balance Inquiry: 84680 01111
- Mini-Statement: 84680 01122
All you have to do is text a name to those numbers on your registered mobile phone to receive the necessary information by SMS.
SMS Services
Bank of Baroda credit card customer care additionally offers SMS-based services for diverse credit card-related queries. To use this provider, send an SMS to 922317214 with the following key phrases observed with the aid of the last 4 digits of your credit card wide variety:
- Balance Enquiry: SMS BAL XXXX
- Block lost or stolen card: SMS BLOCK XXXX
- Reward Point Summary: SMS Rewards XXXX
- Late Statement Summary: SMS STAT XXXX
- Set Domestic Limit to credit card limit: DOM XXXX.
- Last Payment Details: Payment XXXX
This SMS service offers a quick and easy way to manage your credit card.
Reporting Fraudulent Transactions
In case you observe any fraudulent transaction in your Bank of Baroda credit card, it’s critical to behave quickly. You have a couple of alternatives to reporting such incidents:
- 24/7 toll-free helpline: 1800 258 4455 or 1800 102 455
- IVR facility: 1800-258-4455 or 1800-102-4455
For prepaid cards, reloadable credit cards, or existing credit cards, use this number: 1800-1025627.
Email Support
For people who prefer written conversation, Bank of Baroda provides e-mail assistance. You can send your queries or legal matters to [email protected]. This method is particularly useful for complex problems that could require a distinct explanation or documentation.
Phone Call Support for Specific Issues
The Bank of Baroda has dedicated phone numbers for multiple credit card-related problems:
Hotlisting your credit card: 1800 103 1006 or 1800 225 a hundred (24/7 toll-free) You can also SMS “BLOCK,” observed via the final four digits of your credit card, to 9223172141.
- Billing-related queries: 1800 103 1006 or 1800 225 100
- Check Application Status: 1800225100
- Product-related facts: 1800225100
- Other Queries: 1800 103 1006 or 1800 225 100
Online card blocking
In addition to telephone and SMS options, you may block your credit card online at https://online.Bobcards.com. This gives an extra layer of comfort and safety.
Contacting the Head Office and Corporate Office
For escalated troubles or unique worries, you may need to reach out to Bank of Baroda’s head office or company centre:
Head Office (Vadodara, Gujarat):
Address: Baroda Bhavan, seventh floor, R.C. Dutt Road, Vadodara-390 007, Gujarat, India
Phone: (0265) 2316792
Email: [email protected]
Corporate Office (Mumbai):
Address: Baroda Corporate Centre, Plot No. C-26, Block G, Bandra Kurla Complex, Bandra (East), Mumbai 400051
Phone: (022) 6698 500004
Fax: (022) 2652-3500
Grievance Redressal
If your trouble stays unresolved through standard customer service, Bank of Baroda has a community of nodal officers throughout specific regions to deal with people’s grievances. These officials are liable for specific geographical areas and can be contacted for escalated court cases.
For example:
Gujarat area: Shri. M. L. Meena ([email protected])
Karnataka: Shri. B. Shivaram ([email protected])
Tamil Nadu: Shri. K Rajavel ([email protected])
The full list of Nodal Officers, their contact details, and areas of operation is to be had at the Bank of Baroda website or can be received out of your nearest branch.
Conclusion
Bank of Baroda offers a big selection of customer care options for its credit card holders, ensuring that help is constantly at hand. From 24/7 helplines to SMS services, email assistance, and even a network of Nodal Officers for escalated issues, the bank strives to offer complete assistance to its customers.
Remember, your financial security is a partnership between you and the bank. By staying informed, using appropriate channels for different queries, and directly reporting any suspicious activity, you can ensure a secure and pleasant credit card with Bank of Baroda.
FAQs
Q1: What are the 24/7 helpline numbers for Bank of Baroda credit card customers?
Ans: The 24/7 helpline numbers are:
For all customers: 1800-2584455 or 1800-1024455
For NRI clients: (+91)-7949044100
Q2: How can I take a look at my Bank of Baroda credit card balance quickly?
Ans: You have quick options:
Send a name to 84680 01111 from your registered mobile number.
Send an SMS with “BAL XXXX” (wherein XXXX is the closing four digits of your credit card number) to 922317214.
Q3: What should I do if I suspect fraudulent interest on my Bank of Baroda credit card?
Ans: You must right now record it through any such channels:
Call the 24/7 toll-free helpline: 1800 258 4455 or 1800 102 4455.
Use the IVR facility: 1800-258-4455 or 1800-102-4455.
For prepaid cards, reloadable playing cards, or present playing cards, name: 1800-1025627
Q4: How can I block my Bank of Baroda credit card if it is lost or stolen?
Ans: You have numerous alternatives to block your card:
Call the hotlisting numbers: 1800 103 1006 or 1800 225 100 (24/7 toll-free).
Send an SMS with “BLOCK XXXX” (in which XXXX is the closing 4 digits of your credit card) to 9223172141.
Block it online at https://on-line.Bobcards.com.
Q5: How can I block my Bank of Baroda credit card if it is lost or stolen?
Ans: You have numerous alternatives to block your card:
Call the hotlisting numbers: 1800 103 1006 or 1800 225 100 (24/7 toll-free).
Send an SMS with “BLOCK XXXX” (in which XXXX is the closing 4 digits of your credit card) to 9223172141.
Block it online at https://on-line.Bobcards.com.
Q6: What’s the email deal with Bank of Baroda credit card customer service?
Ans: You can send your queries or proceedings to [email protected].