AU Bank is a private financial institution that delivers outstanding and helpful customer care in addition to standard banking services like credit cards and debit cards. The bank offers seamless services and round-the-clock customer care in an effort to consistently improve the experience of its clients.
Contact Number for AU Bank Credit Cards
The AU Bank customer support lines listed below can be used by customers to resolve credit card issues. These numbers are available in chronic cycles. You may contact the customer service department of AU Bank via letter, email, or customer care hotline.
| Customer Support | Contact | |
| 24X7 Customer Care | Toll-Free1800 1200 1200 1800 26 66677Non-Toll Free 1860 1200 1200 0141 7141000 0141 6133000 0141 – 3071800 | [email protected] |
| Specific for Credit Cards | Toll-Free1800 1200 1500 Non-Toll Free 0141-7141100 0141-4455000 | [email protected]@aubank.in (For Vetta, Zenith, and Zenith+ customers) [email protected] (Reward Points Related) [email protected] (For Commercial Credit Cards Customers) |
| NRI Services | – | [email protected] |
Customer Service for AU Bank Credit Cards
You can phone or write to AU Bank’s customer service if you have any questions for the bank or would want to offer comments about their credit cards.
- For any inquiries about credit cards, send an email to [email protected].
- You can send an email to [email protected] regarding the Vetta and Zenith credit cards.
- You can send an email to [email protected] with questions about reward points.
- A customer service agent from AU Bank may be reached by phone at 1800 1200 1500.
- Additionally, you may write to [email protected] to get in contact with AU Bank customer support.
Grievance Redressal Mechanism
You can directly contact these officers to get answers to your concerns further if you’re not happy with the customer service team’s answer.
| Prashant Kasliwal | Rajasthan | AU SMALL FINANCE BANK LIMITEDPlot No. C-6, Harikishan Somani Marg, Ajmer Road, Jaipur, Rajasthan, PIN – 302001 +91 73400 12367 [email protected] |
| Manish Ghosal | Madhya Pradesh | AU SMALL FINANCE BANK LIMITED6th Floor, Dhan Trident Block No. B-3, PU-4, Building, Near Vijay Nagar, AB Road, Indore – 452010 +91 8108119708 [email protected] |
| Naveen Aggarwal | Himachal Pradesh, Punjab, UnionTerritory of Chandigarh and Panchkula, Yamuna Nagar and Ambala Districts of Haryana. | AU SMALL FINANCE BANK LIMITEDSCO 45 – 46, Sector 8 C, Chandigarh, PIN – 160018 +91 97733 80617 [email protected] |
| Deep Patel | Gujarat | AU SMALL FINANCE BANK LIMITEDGround Floor, N-9, 24th Main, J.P. Nagar 1st Phase, Bangalore- 560078 +91 8306994023 [email protected] |
Access AU Bank Online Banking
Customers may handle their accounts from the comfort of their homes or workplaces with the help of AU Bank’s user-friendly and secure online banking platform.
- Account Management: Easily see account balances, transaction histories, and download statements.
- Fund Transfers: Easily move money between AU Bank accounts and those held at other banks.
- Online bill payment: Recharge mobile devices, pay additional utility expenses, and pay bills immediately with simplicity by using the net system for banking.
Savings Accounts at AU Bank
To meet the wide range of financial demands of its clients, AU Bank provides a selection of savings accounts.
- Basic Savings Account: A typical account with all the features you need for regular banking requirements.
- Premium Savings Account: Designed for clients looking for extra perks, including better interest rates, individualised attention, and special rights.
- Digital Savings Account: This account embraces the digital era and offers cutting-edge features along with the ease of online banking.
Small Finance Bank of AU Limited Banking Missed Calls
With AU Small Finance Bank’s free missed call service, all it takes is a missed call to get instant access to your account details. Customers utilising this dial feature may find out the savings account balance and mini update by just making a missed call from their registered cell phone number.
Conclusion:
The wide range of services and goods offered by AU Finance Bank demonstrates the bank’s dedication to innovation and client happiness. AU Small Bank continues to empower both individuals and companies, whether it be through the ease of online banking, credit card flexibility, or savings account reliability.
With its commitment to customer-focused solutions and financial inclusion, the bank is positioned to be a major participant in the ever-changing finance industry, even as investors closely monitor share prices. AU Small Finance is well-positioned to play a significant role in influencing the direction of banking, with an emphasis on adjusting to changing circumstances and satisfying changing consumer demands.
FAQs:
Q1. Are there any fees associated with using AU Small Finance Bank’s missed call banking services?
The use of the bank’s missed call banking is free of charge.
Q2. When is video banking available at AU Bank?
The AU Bank video banking service is open from 8 a.m. to 8 p.m.
Q3. What is AU Bank’s toll-free credit card customer service number?
Customers using AU Bank credit cards can contact them by phone at 1800 1200 1500 with any questions. This is a round-the-clock service.
Q4. Who can use the customer assistance services offered by AU Bank?
All types of AU Bank account holders are eligible for these services.
Q5. What is the process for canceling my debit card at AU Bank?
You can block your debit card online at AU 0101 net banking or over the phone at 1800 1200 1200, the bank’s customer support number.