Axis Bank is one of India’s leading private sector banks known for its easy way to apply and track the credit card process. Axis Bank provides different methods for banking services for credit cards such as credit card statements, assistance, reports and lost credit cards and track application process through customer care and email support services.
This article will reflect the information needed to use Axis Bank customer care and email support services.
Importance of customer care for credit card holders
- Query Resolution: You can immediately get an assistant for queries about billing transactions rewards and other services by contacting customer services.
- Security: You can also report any fraud or loss on stolen cards to prevent unauthorised transactions.
- Convenience: Contacting customer care service is the most convenient way for card activation, Limit Enhancement and much more.
- Support: For any kind of support to manage your Axis Bank Credit Card you can contact customer care.
How to contact Axis Bank, Credit Card Customer Care
#1. Customer care helpline numbers:
- 1-860-419-5555 (Charges Applicable)
- 1-860-500-5555 (Services Charges Applicable)
- 1800-103-5577 (Toll-free Number)
- +91-22-67987700 (For Customers Dialling from Outside India)
- +91-22-67987700 (For Blocking Credit Card, Debit Card, Prepaid Card and Helpline number 24 hours available).
#2. Axis Bank Credit Card Customer Care Retail Number:
| Service | Contact Number |
|---|---|
| Agriculture and Rural Banking Queries | 1-860-419-5555 1-860-500-5555 |
| General Phone Banking | 1800-419-5577 |
| International Phone Banking | +91-22-67987700 |
| Corporate Phone Banking | 1-860-500-4971 |
#3. International Customer Care Numbers of Axis Bank
Here’s the content in a table format:
| Country | Contact Number |
|---|---|
| USA | 18552055577 |
| UK | 08081785040 |
| Singapore | 8001206355 |
| Canada | 18554360726 |
| Australia | 1800153861 |
| Saudi Arabia | 8008500000 |
| UAE | 800035703218 |
| Qatar | 00800100348 |
#4. The Phone Number of Axis Bank to get an account balance.
- SMS BAL to 56161600, +91 9951860002 SMS on this number from your registered mobile number.
#5. To get a mini-statement instantly:
- SMS MINI to 5616100, +91 995186000
#6. Whatsapp Banking Number:
- Whatsapp Hi to 7036165000 to get an update on account balance, MINI statement, New Check Book, Create and renew FD, Credit card details, managing debit card limits, SET Pins and Block cards.
Axis Bank Credit Card Connect via Email
- Step 1: Visit the Axis Bank support page.
- Step 2: Scroll down near ”Reach Us Here” You will see the “Connect via the email” button.
- Step 4: You will see a Pop-up ‘Start Selection Here’.
- Step 5: Then scroll down and click on “Cards”.
- Step 6: Then Click on “Continue selecting”.
- Step 7: Select the Credit Card option.
- Step 8: Click on “Choose Your Query”.
- Step 9: Choose a query accordingly.
- Step 10: Click on the “Email” button.
- Step 11: Right an Email stating your query.
Axis Bank International Complaint Handling Officers E-mail Address
| Email Address | Location |
|---|---|
| [email protected] | DIFC |
| [email protected] | Hong Kong |
| [email protected] | Sri Lanka |
| [email protected] | Shanghai |
| [email protected] | Dubai |
| [email protected] | Gift City IBU |
| [email protected] | Abu Dhabi |
| [email protected] | Sharjah |
| [email protected] | Singapore |
How to contact Axis Bank AHA?
Step 1: Visit the Axis Bank’s official websites.
Step 2: Click on axis AHA
Step 3: Log in to your net banking account
Step 4: PUSH login now
Step 5: Login through ID and password and submit your query.
Axis Bank nodal officer contact information:
The principal nodal officer of Axis Bank is Mr. Parag Deshpande
| Detail | Information |
|---|---|
| Address | Axis Bank Ltd. 4th Floor, Axis House, Wadia International Center, P.B. Marg, Worli, Mumbai |
| Phone Number | 080-61865098 |
| Timings | Monday to Saturday: 9:30 am to 5:30 pm Note: Check for bank holidays, including the second and fourth Saturdays. |
Flipkart Axis Bank customer care number:
Axis Bank has collaborated with Flipkart and a master card for customers to use for shopping.
you can call on the given number for any queries and updates:
| Telephone number | 044-45614700 |
| Address | Flipkart Internet Private Limited, Buildings Alyssa, Begonia and Clove, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village, Bengaluru, 560103, Karnataka, India. |
Conclusion:
Axis Banks’ customer care and e-mail support services are designed to provide easy and hassle-free assistance. You can get an assistant by sending an e-mail or using customer care numbers. Any issues or queries related to your Axis Bank are resolved immediately which allows you to easily manage your Axis Bank account.
FAQs:
Q1. How to Block a Credit Card?
You can block your credit card by visiting the support page. You can chat with an agent, call customer care or contact by email.
Q2. Is the Credit Card helpline number service available 24/7?
Yes, you can contact the credit card helpline number anytime the services are available 24 hours, only for blocking credit cards, debit cards and prepaid cards.
Q3. Is there any toll-free number on Axis Bank?
Yes, 1800-103-5577 is the toll-free number of Axis Bank.
Q4. Are IVR services available 24 hours?
Yes, IVR services are available 24 hours and for credit card and account services, the available times are 8:00 a.m. to 8:00 p.m.
Q5. Can NRIs Axis customer care numbers for phone banking services?
Yes, +91-22-67987700 is the number for customers living outside India for net banking.
Q6. Can I report any fraudulent transactions?
Yes, you can report unauthorised transactions from your account by emailing the bank or by calling customer care.
Q7. Can I call customer care for an increase in credit card limit?
Yes, you can contact Axis Bank credit card customer care.
Q8. How can I provide feedback or suggestions to Axis Bank customer care?
Yes. You can provide feedback and suggestions to Axis Bank credit card customer care by calling the helpline number or e-mailing.